Dear Mr. Haskins, I am writing to you concerning your employees- whether it is the Service Center or the Collision Center- I have experienced outstanding service. These employee's names are Tim Creeden & Eric Dwyer, Service Advisers and Kevin Orico, Service Manager on the service side of your business and Art Ward in the Haskins Collision & Paint Center- they all have in common great customer approach. All of these employees give your customers really great service! For nearly 25 years, first in Haskins Oldsmobile and then in Haskins Automotive, I have had outstanding service that combines the best elements of technical knowledge, a positive attitude and great customer service. These employees relate with customer's need and they are enthusiastic in their description of service of what the customer wants. They are among the best employees I have yet encountered in automotive service! I have owned most recently a VW, a BMW, Jeeps and Lexus' and no matter the model or manufacturer I have encountered outstanding Haskins service. You should know that I have speech problem due to an injury and I prefer to communicate via email or text. Art Ward's follow-up and timely answers- whether on email or in person- is exceptional. You could not wish for a better manager of body repair & paint! I should know- I hired or approved the hire, of over 300 sales, technical and managers folks in my 31 year career as a Division Vice President for an air express company. Simply stated, you have outstanding employees and managers in both in Service and Collision Centers. Please feel free to contact me if you have any questions. Thank you for your attention to this letter. Kind regards, Jim G. .