Car was serviced and then required tire change (based on last minute call for service agent) ahead of state inspection requested. Felt a bit hassled to make a decision on tires when told "it probably won't pass inspection." Vehicle was high performance car, with technologically advanced tires. Car then released without proper balancing and alignment. Vehicle had to be returned after handling problems. Problem dealt with promptly and efficiency. Wheel balancing and alignment was then completed correctly. Experience here is typically excellent, so this type of services was a little unexpected.